Air Tetiaroa Terms and Conditions
Private flights can be arranged on request.
Flight schedules and air fares may be subject to changes at any time.
Please note that the above mentioned air fares are inclusive of taxes and surcharge.
Taxes are subject to change without notice.
Air Tetiaroa is the sole provider of transportation to Tetiaroa.
PAYMENT & CANCELLATION POLICY:
The Brando prepayment, cancellation and no show terms apply.
Payment, by wire transfer or credit card, is required in Euros and must cover the total amount of the invoice.
Bank fees cannot be retained from the payment.
Final confirmation will be provided once the flight has been fully prepaid.
TRAVEL INSURANCE:
We want to ensure that your stay at The Brando is not only exceptional, but also worry free. We recommend Travel Insurance to protect your vacation investment should you need to cancel your trip and to protect yourself against unexpected occurrences and expenses while traveling.
GROUND ASSISTANCE & TRANSFERS
Air Tetiaroa staff will meet you upon your arrival in Tahiti and will assist you with your 20-minute flight from Tahiti to Tetiaroa. Additional service and special assistance are available on request through our concierge prior to your journey: concierge@thebrando.com
Assistance for transfers to/from The Brando – 24/24 – Call: 00 689 40 /866 300
NOTICE OF LIMITATION OF LIABILITY
Information in accordance with the Annex to Regulation (EC) 889/2002 amending Council Regulation
(EC) 2027/97 on air carrier liability in the event of accidents:
AIR CARRIER LIABILITY FOR PASSENGERS AND THEIR BAGGAGE:
This information notice summarizes the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention 1999.
COMPENSATION IN THE CASE OF DEATH OR INJURY :
There are no financial limits to the liability for Passenger injury or death. For damages up to 113’110 SDRs (approximate amount in local currency) the air carrier cannot contest claims for compensation. Above that amount, the air carrier can defend itself against a claim by proving that it was not negligent or otherwise at fault.
ADVANCE PAYMENTS:
If a Passenger is killed or injured, the air carrier must make an advance payment to cover immediate economic needs within 15 days of the determination of the person entitled to compensation. In the event of death, this advance payment shall not be less than 18’096 SDRs (approximate amount in local currency).
DESTRUCTION, LOSS OR DAMAGE TO BAGGAGE:
The air carrier is liable for destruction, loss or damage to baggage up to 1’131 SDRs (approximate amount in local currency). In the case of checked baggage, it is liable even if not at fault, unless the baggage was already defective in advance. In the case of unchecked baggage, the carrier is liable only if at fault.
COMPLAINTS PERTAINING TO BAGGAGE:
If the baggage is damaged, delayed, lost, or destroyed, the Passenger must report this to the air carrier in writing as soon as possible. In the event of damage to checked baggage, the Passenger must report this in writing within seven days, and in the case of delay within 21 days, in both cases from the date on which the baggage was placed at the Passenger’s disposal.
LIABILITY OF CONTRACTING AND ACTUAL CARRIERS:
If the air carrier actually performing the flight is not the same as the contracting air carrier, the Passenger has the right to address a complaint or to make a claim for damages against either or both of these. If the name or code of an air carrier is indicated on the ticket, that air carrier is the contracting air carrier.
TIME LIMIT FOR ACTION:
Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived.
BASIS FOR THE INFORMATION:
The basis for the rules described above is the Montreal Convention of 28 May 1999, which is implemented in the European Community by Regulation (EC) No 2027/97 (as amended by Regulation (EC) No 889/2002) and national legislation of the EU Member States.”
If the person collecting the baggage accepts any item of checked-in baggage without reservation, this action shall establish the disputable presumption that it has been delivered undamaged in accordance with the document of carriage. The Airline’s liability is in all cases limited to proven damage. The damage to be compensated can reduce in the event of contributory fault. In addition, please refer to the liability provision in article 20 of the Montreal Convention.