Tetiaroa, April 30th, 2020:
Dear Guests and Partners,
In a context of worldwide crisis caused by the Coronavirus (Covid-19) pandemic, we have recently taken some heart-breaking but necessary measures for the well-being of our guests and our colleagues. As a response to this unprecedented situation in which guests all over the world cannot travel as they used to, we had to stop our operations and to announce, late in March, the temporary closure of The Brando until April 30, 2020.
Recognizing the ongoing and increased uncertainty that coronavirus is causing around the world, we wanted to provide you with an update on the actions and the decisions we have to take in the light of the latest international and domestic travel and safety measures.
As a main new measure, the temporary closure of The Brando will be extended to June 30, 2020. We will still maintain several functions active within the resort to ensure a quick and efficient reopening of our property when the time comes.
We invite all our partners and customers to contact our colleagues at reservations department to modify or cancel May and June 2020 bookings. As a second measure, existing reservations can be changed and postponed up to March 31, 2022 (except during festive season from December 20, 2021 to January 10, 2022) with no rate fluctuation.
You may contact our colleagues at reservations department or your preferred sales contact for further information and assistance. Our reservations department remains open and available by phone (+689 40 866 366) and by email (firstname.lastname@example.org).
We would like to thank you for your understanding and for your valuable support. We truly hope we will be able to get back to our usual activities with the least possible delay.
Tetiaroa, March 19th, 2020:
Dear Guests and Partners,
While The Brando’s main goal has always been to deliver the best experience and service possible, we are currently facing an unprecedented event with the worldwide Covid-19 pandemic.
We have been closely monitoring the situation from the start, and while no case has been detected nor suspected in Tetiaroa to this date, the health and safety of all remains our top priority. The latest measures taken by the government of French Polynesia in collaboration with the High Commission of the French Republic have led to the compulsory 14-day isolation of any new person entering French Polynesia and the closure of our borders to non-residents, the strict limitation of domestic and international flights, and the compulsory repatriation of all non-residents to their home country.
Given these circumstances and in a solidary effort to curb the spread of the virus and to invite all colleagues and partners to respect the social distancing measures, we came to the difficult yet pragmatic conclusion to temporarily close the resort.
For now, the resort will be closed to guests between March 23rd and April 30th, 2020, a date which may be reassessed if necessary. During this time, some maintenance functions will take place at the resort in order to be able to reopen the resort within the shortest possible time frame, and our team will be working on new projects to keep improving the guest experience.
The Brando’s reservation office, based in Tahiti, will remain open 7/7. Upcoming guests willing to modify their reservation are invited to contact the reservation team for more information:
We invite guests who originally intended to stay at the resort by April 30th 2020 to postpone their stay in our beautiful islands, so as to enjoy under better circumstances the relaxing experience they were longing for.
This is an extraordinary measure which we feel necessary as we will all need to prioritize health and safety over anything else until the situation gets back to normal.
In the meantime, we invite all guests and partners to refer to the following official websites for the latest updated information regarding international travel to French Polynesia:
- Tahiti Tourism: Coronavirus COVID-19 – Travel information
- French Polynesia Presidency : Coronavirus-related news
- High Commission of the Republic in French Polynesia : Information COVID-19
We would like to thank you for your understanding and continuous support. More information will be shared about the situation on this page.